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The SureService™ Program is a set of tiered packaged Lifecycle Services. The progressive tiers — ST100, ST200, ST300, and ST400 — provide flexibility engage with Emerson to support your lifecycle strategy to directly impact system maintenance, reliability and performance needs.
There is a multitude of factors to consider when developing the right lifecycle strategy. Emerson consultants will help you develop a SureService program that meets your plant’s needs. Regardless of the SureService package you choose, our overall goal is to help you keep your control system running efficiently and achieve maximum system reliability.
Our SureService Program offers you flexibility through its four-tiered packages of services to support your maintenance strategies. The focused objectives of each tier provide a structured framework to execute the strategy and deliver outcomes that allow you to focus on your core business.
Each of the four service tiers this program offers build upon one another, allowing you to find the package that best meets your needs:
ST400: A managed service and strategic collaboration where Emerson assumes full responsibility for identified performance-based outcomes.
ST300: A data-driven predictive maintenance and asset management program to maximize return on automation investment.
ST200: A preventative maintenance program to provide priority access to best-in-class automation availability.
ST100: A set of services that provide core support needs for your automation infrastructure.
